Last updated: 13 October 2026
1. About these terms
These Terms & Conditions apply to your use of milehightravelsinc.org and inquiries submitted to Mile High Travels Inc. (MHT). Our office is at Upper Level of Wisteria Court, Ventnor Gardens, Rockley, Christ Church, Barbados. Contact reservations@milehightravelsinc.com with questions about these terms or your travel arrangements.
2. Inquiries and booking confirmation
This website provides travel information and allows you to request flight, charter, group travel and Carnival package quotations. Submitting a form, receiving an automated acknowledgment or discussing availability does not reserve a seat, confirm accommodation, issue an event ticket or create a confirmed charter booking. The website does not collect payments or issue tickets.
A booking is confirmed only when you receive written booking confirmation and meet the payment and other requirements stated in your quotation or booking agreement. Review the itinerary, passenger details, supplier conditions and total price before accepting an offer. The specific terms supplied for your booking apply alongside these website terms.
3. Prices, deposits and package inclusions
Published offers are subject to availability and confirmation. A displayed down payment, including the advertised $250 USD Carnival package down payment, is not the full package price. Request the complete price, currency, taxes, fees, payment dates, inclusions, exclusions and cancellation conditions before paying. Do not assume that a deposit is refundable or non-refundable: the applicable rule must be provided for your booking.
Flights, hotel stays, event tickets and costumes are included only as specified in the confirmed package. Aircraft images and preferences do not guarantee a particular aircraft. Promotional material is an introduction to the offer; your written quotation should identify the actual arrangements. If information appears inconsistent, contact us for clarification before committing.
4. Schedules and third-party services
Weekly routes and published flight details are subject to confirmation. Airlines, aircraft operators, hotels, event organizers and other suppliers may impose their own conditions, including check-in deadlines, baggage limits, identification requirements, age restrictions and operational rules. We will identify relevant suppliers and terms as part of the booking process. MHT's role and responsibilities for a particular arrangement are described in its quotation or agreement; listing a service does not mean MHT operates the aircraft or event.
5. Changes, cancellations and refunds
Request any change or cancellation promptly at reservations@milehightravelsinc.com and include your booking reference. Do not treat a request as completed until you receive confirmation. Eligibility, deadlines, charges, refund amounts and processing arrangements depend on the terms supplied with your booking, the affected supplier and applicable law. These website terms do not establish a blanket cancellation fee or non-refundable deposit rule.
If a supplier changes or cancels a service, contact us to discuss the available options. Weather, airport restrictions and other operational events can affect travel. Any remedy will be determined by the applicable booking conditions and your legal rights; this clause does not remove those rights.
6. Traveller responsibilities
Provide accurate contact details, passenger information and travel requirements. Check your confirmation and report errors promptly. You are responsible for obtaining appropriate passports, visas, transit permissions and other required travel documents and for meeting entry, health and check-in requirements. Confirm these with the relevant authorities and carriers before departure. If submitting information for a group, ensure you are authorized to do so and tell travellers how their information will be used.
Tell us about accessibility needs or special assistance requirements early so available arrangements can be discussed. Please do not submit passport copies, payment card information or medical documents through the website inquiry forms. Consider appropriate travel insurance for the risks and activities involved in your trip.
7. Website use and external links
Use this website lawfully. Do not submit false inquiries, attempt unauthorized access, introduce malicious software or interfere with its operation. Website content and branding belong to MHT or their respective owners; permission may be required for reuse. Links to third-party websites are provided for convenience. Transactions made on those websites are governed by their own terms and privacy notices.
8. Responsibility and consumer rights
We aim to keep the website accurate and available, but errors and interruptions can occur. Tell us about any error that could affect your plans. Nothing in these terms excludes liability that cannot legally be excluded, excuses fraud or misrepresentation, or limits mandatory consumer rights. Responsibility for a particular travel service depends on the applicable law and the agreement for that service.
9. Complaints, applicable law and updates
Send concerns to reservations@milehightravelsinc.com with your contact details, booking reference where available and the resolution you seek. These website terms are governed by the laws of Barbados, subject to any mandatory rights or jurisdiction protections that apply to you. You may pursue remedies available under applicable law.
We may update these website terms and will show the revised date here. Changes do not retrospectively replace agreed booking conditions without an appropriate legal basis or agreement. Our Privacy Policy explains the handling of personal information submitted through this website.